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Reviews

5

I came here on a Saturday, midday with no appointment. Freddy and Angel went out of their way to take us while being SWAMPED, not only that but they were so nice about it! Every time I come over they greet you with a smile, explain everything and give you great options. I will keep on coming here

5

The team at Doral is more like a family that work together to help their customers in any situation. I have complete confidence in their work ethic and skills to work on all my vehicles. I have never had a bad experience and truly trust these guys 100%.

5

5

Had to patch a tire and they took care of it right away with minimal wait. Highly recommended for fast reliable service.

5

Had to patch a tire and they took care of it right away with minimal wait. Highly recommended for fast reliable service.

5

My tire popped; after pulling into a gas station across the street I couldn’t move my car from the position is was in due to my tire being completely flat. I walked over and was helped by Carl. I told him I had my car in the gas station across the street and he immediately took me across in his truck, temporarily patched my tire then helped me take it over. Unfortunately it was more damaged than we thought but with the help of Carl and Andy I was able to get an amazing deal on a new tire and was able to leave knowing they genuinely wanted to help me. I was there no longer than 20 mins. He completed the repair within 10 mins. I’m very happy I was able to find them and would 100% recommend them everytime! Thank you guys again.

1

5

We are a premium transportation company and this place do the maintenance to all the vehicles in our fleet. they are excellent, very professionals and do a great job for a fair price, I' truly recommend them

5

1

My son is very young purchased a Groupon for Tire alignment, so he went today and waited for 3 hours to tell him he need 3k in repairs before do the alignment when the car is not worth that much. This place is a trap and they wanted to take advantage of him. I hope they return his money.

Mr. Godoy, we wish we would have had a chance to discuss the issues with the vehicle directly with you and would still like to if you give us the opportunity. Your son has been given a copy of our inspection that you can take to any shop that makes you feel comfortable. They will confirm that our inspection is accurate. We realize you knew something was not right about the vehicle which caused you to purchase our groupon coupon for alignment and balance. If you speak to your son, we have no doubt he will tell you that our refusal to perform the alignment and balance was because it would not benefit the vehicle in any way, shape or form. We offered to cancel the groupon he purchased on our end, which your son refused by saying that he would take care of it himself. We asked that he let us know if he had any trouble with the refund so that we could get involved. Your vehicle may not be worth much to you, but the market for vehicles is out of control at the moment and you may find that it is actually worth fixing. We did not take a position on that matter. We simply informed your son and asked him to get back to us. We apologize for keeping him as long as we did. That was not our intention. To apologize to your son we made sure not to charge him for anything and issued him a credit on his account for any repair or service he may do in the future. We are disappointed that you did not want to speak with us when you called the store. We feel there is no situation that we can't overcome with effort and communication.

- DORAL AUTO CARE