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Reviews

5

I'm pleased to say I have been with Doral Auto Care for eleven years. During that time I received excellent service on my car. The staff is always helpful, true to their promises and extremely professional. In this day and age, trust is very important and they have mine. Edgar is my "go-to" mechanic and if he says I need a new one...I get a new one. I trust his judgement and integrity. I just met Angel today, what a pleasant young man. I recommend this center without hesitation.

Thank you so much for the time you have taken and effort you have made to let us know. We know that trust is hard to build and easy to lose.

- DORAL AUTO CARE
5

5

Exceptional customer service. I was taken care of by Angel who was exceptional.

We hear you loud and clear! Thanks Dominique!

- DORAL AUTO CARE
5

The service was amazing. Very fast. Angel was very professional, informative, and friendly. Highly recommended.

Wow! Thank you for letting everyone know about your experience. Now more than ever, people need to get good advise about car repair.

- DORAL AUTO CARE
5

Great customer service and attentive staff. This is my second visit to the shop and I will definitely continue seeking service from them. Although they have a couple of new staff members at the store it is obvious that management goes through an effective selection process because even the new guys have great technical knowledge and know how to put out their sales pitch really good. Highly recommended!

Thank you for the review! We have been fortunate to keep most of the store staff for over 10 years. The process we use to demonstrate what repairs are needed is designed to be transparent and helpful. We want informed customers to make decisions they feel good about. We're glad to hear you noticed.

- DORAL AUTO CARE
5

Great service! Friendly staff!! From the moment I stepped in the door I was treated professionally and every thing was explained in detail. Thank you very much to Ángel González! He did a great job providing information and helping me out. Even provided taking me to work while my car was been fixed! Definitely recommend this place. Coming back for sure! 5 stars

Wow John! Thanks for letting us know what a great job the store and Angel are doing. It really makes a big difference. Hopefully you don't have to come back too soon!

- DORAL AUTO CARE
5

Living so close by I always come to Doral Auto care and they are always very professional and kind and they always tell you the truth about what your cars need. My grandfather and dad come here as well and we definitely trust them! Angel explains to you exactly what your car needs and what would be done with your car. 10/10 professionalism and would definitely recommend!

5

Service is excellent,staff is professional and friendly and pricing is affordable.

It looks like this was your first review Juan and that's a big deal for us. Thank you so much.

- DORAL AUTO CARE
5

Came in after a bad experience at the dealership and Angel was very honest and professional. Was shown proof of my battery needing to be changed and pictures of the nail in my tire that I wasn’t aware of. Very upfront with everything, didn’t feel like I was getting sold on any additional services I didn’t need. Was told service would take about 45 minutes and that was pretty much spot on. Will coming back for anything my vehicle needs in the future.

Maykel, thank you so much for this detailed review! The team really appreciates you taking the time to let them know what they are doing right. Auto repair can be challenging if you don't feel like a shop or dealership is looking out for your best interest. We believe the best way to have a healthy shop is to inform & help our customers the same way we do for our families. There is no better feeling for us than to do the right repair, teach someone about their car, and then have them write a great review. Thanks again.

- DORAL AUTO CARE
5

I have been getting my oil change at this location for several years. They are reliable, honest and professional. This past week I was advised of an issue with my battery, was left stranded a couple blocks away and one of their reps came and helped me return the car back to the shop. They stored my car over the holiday and fixed the problem immediately the day after. I am very happy with their service and once again satisfied with the work and would not trust any other place with my BMW so much I drove all the way from South homestead.

We are just happy you are okay Evelyn! Thank you for coming from so far away to visit our store. We promise to always make the trip worth making. If I remember correctly you called ahead to let us know you were coming.. and we love that. It helps us do everything possible to save you some of that time spent driving from South Homestead.

- DORAL AUTO CARE