Greeted in a professional manner by Service Advisor. I informed him of the issue with my passenger side rear window and explained my affordability. He gave me quotes on the options available to me and I took the one most cost effective, without trying to sell me. I was very impressed with his honesty, especially being a female, never felt I was being taken advantage of. I also, had told him that previous owner always took the car there & was a very satisfied customer. He spoke always highly of Doral Auto Care. I will be going back for needed service, without any hesitation.